The Mildred & Shirley L. Garrison Geriatric Educat
3710 4th St · Lubbock, TX · 79415 · 8067634455
120 certified beds For profit - Limited Liability company Chain: The Ensign Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (5 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $33,292 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
5 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.94 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 2.62 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 3 · $37,020 |
Inspection citations (45 in the current record)
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Immediate jeopardy · J March 1, 2026 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected March 2, 2026 · Quality of Life and Care
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Immediate jeopardy · J March 1, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D February 23, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 24, 2026 · Infection Control
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Immediate jeopardy · J August 22, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 23, 2025 · Resident Rights
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Immediate jeopardy · J August 22, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J August 22, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 3, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 16, 2025 · Pharmacy Service
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Potential for harm · D May 6, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 6, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 6, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · E May 6, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · E May 6, 2025
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · D May 6, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · E May 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · E May 6, 2025
Provide and implement an infection prevention and control program.
Corrected June 6, 2025 · Infection Control
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Potential for harm · E December 18, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected January 31, 2025 · Resident Rights
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Potential for harm · D December 18, 2024 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected January 31, 2025 · Nutrition and Dietary
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Potential for harm · E December 18, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 31, 2025 · Nutrition and Dietary
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Potential for harm · D September 12, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 30, 2024 · Resident Rights
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Potential for harm · D August 29, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 30, 2024 · Environmental
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Potential for harm · D June 14, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 26, 2024 · Quality of Life and Care
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Potential for harm · D May 3, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 31, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 23, 2026 | Fine | $18,125 |
| August 22, 2025 | Fine | $15,167 |
| July 27, 2023 | Fine | $3,728 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675925 · certified since August 9, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.