Crown Point Health Suites
6640 Iola Avenue · Lubbock, TX · 79424 · 8066876640
108 certified beds Government - Hospital district Hospital-based
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 4.74 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 1 · $8,281 |
Inspection citations (18 in the current record)
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Potential for harm · E April 10, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 8, 2026 · Resident Rights
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Potential for harm · D April 10, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 16, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 10, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 8, 2026 · Nutrition and Dietary
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Potential for harm · D November 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 21, 2025 · Resident Rights
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Potential for harm · D May 19, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 19, 2025 · Pharmacy Service
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Immediate jeopardy · J May 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 15, 2025 · Quality of Life and Care
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Potential for harm · E February 5, 2025
Keep residents' personal and medical records private and confidential.
Corrected March 22, 2025 · Resident Rights
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Potential for harm · D February 5, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 22, 2025 · Quality of Life and Care
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Potential for harm · D February 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 22, 2025 · Pharmacy Service
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Potential for harm · E February 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 22, 2025 · Nutrition and Dietary
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Potential for harm · E February 5, 2025
Provide and implement an infection prevention and control program.
Corrected March 22, 2025 · Infection Control
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Potential for harm · E February 5, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 22, 2025 · Resident Rights
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Potential for harm · D September 5, 2024 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected October 21, 2024 · Resident Rights
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Potential for harm · D September 5, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected October 21, 2024 · Resident Rights
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Potential for harm · E July 19, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 2, 2024 · Infection Control
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Potential for harm · D January 4, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 15, 2024 · Quality of Life and Care
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Potential for harm · E January 4, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 15, 2024 · Quality of Life and Care
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Potential for harm · D January 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 15, 2024 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 9, 2025 | Fine | $8,281 |
| May 9, 2025 | Payment Denial | 12 days |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676279 · certified since April 22, 2011. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.