Windmill Village Rehabilitation & Care Center
507 Martin Luther King Blvd · Lubbock, TX · 79403 · 8067441113
120 certified beds For profit - Corporation Chain: Priority Management
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
64% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.86 | ≈ weekday level |
| Nursing turnover / year | 64% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D November 25, 2025 · found via complaint
Have policies on smoking.
Corrected November 26, 2025 · Environmental
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Potential for harm · D August 29, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · E May 20, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · E May 20, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · E May 20, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · E May 20, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · D May 20, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 30, 2025 · Pharmacy Service
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Potential for harm · E May 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · D May 20, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected June 30, 2025 · Quality of Life and Care
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Potential for harm · E May 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2025 · Nutrition and Dietary
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Potential for harm · E May 20, 2025
Provide and implement an infection prevention and control program.
Corrected June 30, 2025 · Infection Control
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Potential for harm · D February 27, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 27, 2025 · Pharmacy Service
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Potential for harm · E August 9, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 16, 2024 · Infection Control
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Potential for harm · D April 12, 2024
Keep residents' personal and medical records private and confidential.
Corrected May 17, 2024 · Resident Rights
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Potential for harm · E April 12, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 17, 2024 · Resident Rights
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Potential for harm · E April 12, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 17, 2024 · Pharmacy Service
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Potential for harm · E April 12, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected May 17, 2024 · Administration
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Potential for harm · E April 12, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 17, 2024 · Nutrition and Dietary
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Potential for harm · F April 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 17, 2024 · Nutrition and Dietary
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Potential for harm · E April 12, 2024
Provide and implement an infection prevention and control program.
Corrected May 17, 2024 · Infection Control
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Potential for harm · D March 27, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 29, 2024 · Pharmacy Service
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Potential for harm · D January 11, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 2, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676318 · certified since September 7, 2012. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.