The Laurels of Forest Glenn
1101 Hartwell Street · Garner, NC · 27529 · 9197728888
120 certified beds For profit - Limited Liability company Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Federal penalties on record: $15,015 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
6 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 3 · $182,083 |
Inspection citations (12 in the current record)
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Actual harm · G May 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · D May 12, 2025
Ensure each resident receives an accurate assessment.
Corrected May 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 29, 2025 · Nutrition and Dietary
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Immediate jeopardy · J June 26, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J June 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 22, 2024 · Quality of Life and Care
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Immediate jeopardy · J June 26, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 22, 2024 · Nursing and Physician Services
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Potential for harm · D April 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 22, 2024 · Pharmacy Service
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Potential for harm · D April 4, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 22, 2024 · Administration
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Immediate jeopardy · J February 23, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 30, 2024 · Quality of Life and Care
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Potential for harm · D February 23, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 22, 2024 · Administration
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Immediate jeopardy · K December 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 30, 2022 · Quality of Life and Care
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Immediate jeopardy · K December 9, 2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected December 30, 2022 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 12, 2025 | Fine | $15,015 |
| June 26, 2024 | Fine | $84,078 |
| February 23, 2024 | Fine | $82,990 |
| February 23, 2024 | Payment Denial | 32 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345389 · certified since June 28, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.