Hillcrest Raleigh at Crabtree Valley
3830 Blue Ridge Road · Raleigh, NC · 27612 · 9197814900
134 certified beds For profit - Corporation
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 4.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 4.26 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · D December 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Actual harm · G December 15, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 7, 2024 · Infection Control
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Potential for harm · D December 15, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 7, 2024 · Resident Rights
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Potential for harm · D December 15, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 7, 2024 · Resident Rights
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No harm found · B December 15, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected January 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2022
Assess the resident when there is a significant change in condition
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · E September 16, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 14, 2022 · Pharmacy Service
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Potential for harm · D September 16, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 14, 2022 · Pharmacy Service
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Potential for harm · E September 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 14, 2022 · Nutrition and Dietary
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Potential for harm · D September 16, 2022
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected October 14, 2022 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345555 · certified since November 8, 2012. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.