Springbrook Nursing and Rehabilitation Center
195 Springbrook Avenue · Clayton, NC · 27520 · 9195507200
100 certified beds For profit - Limited Liability company Chain: Principle Long Term Care
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.76 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 3.39 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $25,625 |
Inspection citations (28 in the current record)
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Potential for harm · D April 24, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected June 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 30, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 8, 2024 · Quality of Life and Care
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Actual harm · G June 5, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J February 13, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 18, 2024 · Pharmacy Service
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Potential for harm · D February 13, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · E February 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 11, 2024 · Nutrition and Dietary
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Potential for harm · F February 13, 2024
Dispose of garbage and refuse properly.
Corrected March 11, 2024 · Nutrition and Dietary
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Potential for harm · D February 13, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 13, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 11, 2024 · Administration
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Potential for harm · D February 13, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 11, 2024 · Resident Rights
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Potential for harm · D February 13, 2024 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected March 11, 2024 · Resident Rights
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Potential for harm · D February 13, 2024 · found via complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected March 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · D February 13, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · D February 13, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · E February 13, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 11, 2024 · Quality of Life and Care
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No harm found · B February 13, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 11, 2024 · Resident Rights
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Potential for harm · D September 22, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 18, 2022 · Resident Rights
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Potential for harm · D September 22, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 18, 2022 · Resident Rights
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Potential for harm · D September 22, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 18, 2022 · Quality of Life and Care
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Potential for harm · D September 22, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 18, 2022 · Quality of Life and Care
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Potential for harm · D September 22, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 18, 2022 · Quality of Life and Care
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Potential for harm · D September 22, 2022
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected October 18, 2022 · Quality of Life and Care
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Potential for harm · D September 22, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 18, 2022 · Pharmacy Service
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Potential for harm · E September 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 18, 2022 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 5, 2024 | Fine | $8,824 |
| February 13, 2024 | Fine | $16,801 |
| February 13, 2024 | Payment Denial | 9 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345569 · certified since August 1, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.