Pruitthealth-Trent
836 Hospital Drive · New Bern, NC · 28560 · 2526386001
116 certified beds For profit - Corporation Chain: Pruitthealth
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.28 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 2.73 | ≈ weekday level |
| Nursing turnover / year | 19% | median 45% |
| Fines (3-yr window) | 2 · $16,152 |
Inspection citations (26 in the current record)
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Immediate jeopardy · J February 6, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 27, 2026 · Resident Rights
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Immediate jeopardy · J February 6, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 27, 2026 · Quality of Life and Care
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Potential for harm · D February 6, 2026 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected February 27, 2026 · Nursing and Physician Services
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Potential for harm · D February 6, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 27, 2026 · Nutrition and Dietary
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Potential for harm · D February 6, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 27, 2026 · Environmental
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Potential for harm · D February 27, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · E February 27, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D February 27, 2025
Ensure each resident receives an accurate assessment.
Corrected March 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 27, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Potential for harm · D March 27, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 16, 2024 · Infection Control
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Potential for harm · D January 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 2, 2024 · Pharmacy Service
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Potential for harm · D January 11, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 2, 2024 · Resident Rights
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Potential for harm · E January 11, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 2, 2024 · Nutrition and Dietary
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Potential for harm · D November 16, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 30, 2023 · Pharmacy Service
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Actual harm · G December 8, 2022
Provide or obtain dental services for each resident.
Corrected January 3, 2023 · Quality of Life and Care
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Potential for harm · D December 8, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected January 3, 2023 · Resident Rights
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Potential for harm · D December 8, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected January 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2022
Ensure each resident receives an accurate assessment.
Corrected January 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 3, 2023 · Administration
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Potential for harm · E December 8, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected January 3, 2023 · Administration
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Potential for harm · E December 8, 2022
Keep all essential equipment working safely.
Corrected January 3, 2023 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 6, 2026 | Fine | $8,076 |
| February 6, 2026 | Fine | $8,076 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345371 · certified since May 17, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.