Brook Stone Living Center
8990 Highway 17 South · Pollocksville, NC · 28573 · 2522240112
80 certified beds For profit - Corporation
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 2.72 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $18,600 |
Inspection citations (19 in the current record)
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Potential for harm · D June 4, 2025
Ensure each resident receives an accurate assessment.
Corrected June 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 20, 2025 · Quality of Life and Care
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No harm found · B June 4, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 23, 2025 · Resident Rights
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Potential for harm · D May 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 28, 2024 · Resident Rights
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Potential for harm · D May 1, 2024
Ensure each resident receives an accurate assessment.
Corrected May 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 31, 2024 · Quality of Life and Care
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Potential for harm · D May 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · E May 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 28, 2024 · Pharmacy Service
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Potential for harm · E May 1, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 22, 2024 · Administration
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No harm found · B May 1, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · J August 25, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 12, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 20, 2023
Ensure each resident receives an accurate assessment.
Corrected February 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 10, 2023 · Quality of Life and Care
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Potential for harm · D January 20, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 24, 2023 · Quality of Life and Care
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Potential for harm · F January 20, 2023
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected February 23, 2023 · Nutrition and Dietary
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Potential for harm · D January 20, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 16, 2023 · Administration
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Potential for harm · D January 20, 2023
Provide and implement an infection prevention and control program.
Corrected February 24, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 25, 2023 | Fine | $18,600 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345394 · certified since August 2, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.