Brook Stone Living Center

8990 Highway 17 South · Pollocksville, NC · 28573 · 2522240112

80 certified beds For profit - Corporation

  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 64
Serious harm & abuse 20% 84
Staffing 20% 56
Federal penalties 15% 73
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.213.48 min · 4.1 strong
RN hours / resident-day0.370.55–0.75
Weekend hours / resident-day2.72≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)1 · $18,600

Inspection citations (19 in the current record)

  • Potential for harm · D June 4, 2025

    Ensure each resident receives an accurate assessment.

    Corrected June 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 4, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 20, 2025 · Quality of Life and Care

  • No harm found · B June 4, 2025 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected June 23, 2025 · Resident Rights

  • Potential for harm · D May 1, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 28, 2024 · Resident Rights

  • Potential for harm · D May 1, 2024

    Ensure each resident receives an accurate assessment.

    Corrected May 28, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 1, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 1, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 31, 2024 · Quality of Life and Care

  • Potential for harm · D May 1, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 7, 2024 · Quality of Life and Care

  • Potential for harm · E May 1, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 28, 2024 · Pharmacy Service

  • Potential for harm · E May 1, 2024

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected May 22, 2024 · Administration

  • No harm found · B May 1, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 7, 2024 · Resident Assessment and Care Planning

  • Immediate jeopardy · J August 25, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 12, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 20, 2023

    Ensure each resident receives an accurate assessment.

    Corrected February 23, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D January 20, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 22, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D January 20, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 10, 2023 · Quality of Life and Care

  • Potential for harm · D January 20, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected February 24, 2023 · Quality of Life and Care

  • Potential for harm · F January 20, 2023

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Corrected February 23, 2023 · Nutrition and Dietary

  • Potential for harm · D January 20, 2023

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected February 16, 2023 · Administration

  • Potential for harm · D January 20, 2023

    Provide and implement an infection prevention and control program.

    Corrected February 24, 2023 · Infection Control

Federal penalties

DateTypeAmount / length
August 25, 2023Fine$18,600

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345394 · certified since August 2, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.