Riverpoint Crest Nursing and Rehabilitation Center
2600 Old Cherry Point Road · New Bern, NC · 28563 · 2526374730
105 certified beds For profit - Corporation Chain: Principle Long Term Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.91 | ≈ weekday level |
| Nursing turnover / year | 14% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Potential for harm · D September 18, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected October 14, 2025 · Resident Rights
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Potential for harm · D September 18, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · D September 18, 2025
Keep residents' personal and medical records private and confidential.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · D September 18, 2025
Ensure each resident receives an accurate assessment.
Corrected October 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 15, 2025 · Pharmacy Service
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Potential for harm · D September 18, 2025
Provide and implement an infection prevention and control program.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 18, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · D September 18, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2024
Ensure each resident receives an accurate assessment.
Corrected October 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Provide and implement an infection prevention and control program.
Corrected October 21, 2024 · Infection Control
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Potential for harm · E August 4, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 4, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 14, 2023 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345211 · certified since October 1, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.