Life Care Center of Hilo
944 West Kawailani Street · Hilo, HI · 96720 · 8089599151
252 certified beds For profit - Corporation Chain: Life Care Centers of America
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.95 | 0.55–0.75 |
| Weekend hours / resident-day | 3.22 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 1 · $13,065 |
Inspection citations (41 in the current record)
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Actual harm · G April 1, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 1, 2026 · Quality of Life and Care
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Potential for harm · D April 1, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 1, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 1, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 1, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 1, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D December 1, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 15, 2024 · Resident Rights
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Potential for harm · D December 1, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 15, 2024 · Resident Rights
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Potential for harm · D December 1, 2023
Ensure each resident receives an accurate assessment.
Corrected January 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 15, 2024 · Quality of Life and Care
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Potential for harm · E December 1, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 15, 2024 · Nursing and Physician Services
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Potential for harm · D December 1, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 15, 2024 · Pharmacy Service
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Potential for harm · D December 1, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 15, 2024 · Pharmacy Service
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Potential for harm · D December 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 15, 2024 · Nutrition and Dietary
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Potential for harm · D December 1, 2023
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected January 15, 2024 · Administration
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Potential for harm · D December 1, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 15, 2024 · Quality of Life and Care
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Potential for harm · E November 18, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 2, 2023 · Resident Rights
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Potential for harm · D November 18, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 2, 2023 · Resident Rights
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Potential for harm · E November 18, 2022
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected January 2, 2023 · Resident Rights
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Potential for harm · D November 18, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 2, 2023 · Resident Rights
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Potential for harm · D November 18, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 2, 2023 · Resident Rights
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Potential for harm · E November 18, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 2, 2023 · Resident Rights
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Potential for harm · D November 18, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 18, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 18, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 18, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 2, 2023 · Resident Assessment and Care Planning
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Potential for harm · E November 18, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 2, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 1, 2026 | Fine | $13,065 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 125040 · certified since June 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.