Woodard Creek Health & Rehabilitation
3333 Ensign Road Northeast · Olympia, WA · 98506 · 3604934900
152 certified beds For profit - Limited Liability company Chain: Hill Valley Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
81% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 81% | median 45% |
| Fines (3-yr window) | 1 · $12,735 |
Inspection citations (76 in the current record)
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Actual harm · G March 2, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · D March 2, 2026 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected March 24, 2026 · Resident Rights
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Potential for harm · D March 2, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 2, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · E March 2, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 24, 2026 · Pharmacy Service
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Potential for harm · D March 2, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 24, 2026 · Pharmacy Service
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Potential for harm · E March 2, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 5, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 6, 2026 · Infection Control
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Potential for harm · D January 7, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 7, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 6, 2026 · Quality of Life and Care
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Potential for harm · E January 7, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected February 6, 2026 · Quality of Life and Care
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Potential for harm · E September 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 4, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 4, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected October 6, 2025 · Resident Rights
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Potential for harm · D September 4, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected October 6, 2025 · Resident Rights
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Potential for harm · D September 4, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 6, 2025 · Quality of Life and Care
-
Potential for harm · E June 30, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected August 12, 2025 · Nursing and Physician Services
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Potential for harm · E June 30, 2025 · found via complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected August 12, 2025 · Infection Control
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Potential for harm · D June 30, 2025 · found via complaint
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected August 12, 2025 · Infection Control
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Potential for harm · D June 24, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 12, 2025 · Resident Rights
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Potential for harm · D June 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 12, 2025 · Resident Rights
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Potential for harm · D June 24, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 12, 2025 · Resident Rights
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Potential for harm · E June 24, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 7, 2026 | Fine | $12,735 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505387 · certified since June 7, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.