White Oak Manor - Rock Hill
1915 Ebenezer Road · Rock Hill, SC · 29732 · 8033668155
136 certified beds For profit - Limited Liability company Chain: White Oak Management
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.34 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 1 · $7,446 |
Inspection citations (11 in the current record)
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Potential for harm · D March 13, 2025
Ensure each resident receives an accurate assessment.
Corrected March 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 28, 2025 · Nutrition and Dietary
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Potential for harm · D December 12, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 2, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 2, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2023
Provide routine and 24-hour emergency dental care for each resident.
Corrected January 2, 2024 · Quality of Life and Care
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Potential for harm · F December 12, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 2, 2024 · Nutrition and Dietary
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Potential for harm · F December 12, 2023
Provide and implement an infection prevention and control program.
Corrected January 2, 2024 · Infection Control
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Immediate jeopardy · J September 14, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 18, 2023 · Quality of Life and Care
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Potential for harm · D June 27, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 17, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 17, 2023 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 14, 2023 | Fine | $7,446 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 425088 · certified since June 15, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.