Brookdale Carriage Club Providence

5804 Old Providence Road · Charlotte, NC · 28226 · 7043658551

14 certified beds For profit - Corporation Chain: Brookdale Senior Living Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 70
Serious harm & abuse 20% 100
Staffing 20% 95
Federal penalties 15% 100
Trend 10% 85
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day10.343.48 min · 4.1 strong
RN hours / resident-day3.760.55–0.75
Weekend hours / resident-day8.28≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (11 in the current record)

  • Potential for harm · D April 7, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected May 1, 2025 · Resident Rights

  • Potential for harm · E April 7, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 1, 2025 · Nutrition and Dietary

  • Potential for harm · D April 7, 2025 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 1, 2025 · Resident Rights

  • Potential for harm · D February 21, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 15, 2024 · Resident Rights

  • Potential for harm · D February 21, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 15, 2024 · Quality of Life and Care

  • Potential for harm · E February 21, 2024

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected March 15, 2024 · Nutrition and Dietary

  • Potential for harm · F February 21, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 15, 2024 · Nutrition and Dietary

  • Potential for harm · D February 21, 2024

    Dispose of garbage and refuse properly.

    Corrected March 15, 2024 · Nutrition and Dietary

  • Potential for harm · F February 21, 2024

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected March 15, 2024 · Administration

  • No harm found · C February 21, 2024

    Post nurse staffing information every day.

    Corrected March 15, 2024 · Nursing and Physician Services

  • Potential for harm · E September 14, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 12, 2022 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345482 · certified since April 3, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.