Brookdale Carriage Club Providence
5804 Old Providence Road · Charlotte, NC · 28226 · 7043658551
14 certified beds For profit - Corporation Chain: Brookdale Senior Living Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 10.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 3.76 | 0.55–0.75 |
| Weekend hours / resident-day | 8.28 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D April 7, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 1, 2025 · Resident Rights
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Potential for harm · E April 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2025 · Nutrition and Dietary
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Potential for harm · D April 7, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 1, 2025 · Resident Rights
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Potential for harm · D February 21, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 15, 2024 · Resident Rights
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Potential for harm · D February 21, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · E February 21, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 15, 2024 · Nutrition and Dietary
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Potential for harm · F February 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 15, 2024 · Nutrition and Dietary
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Potential for harm · D February 21, 2024
Dispose of garbage and refuse properly.
Corrected March 15, 2024 · Nutrition and Dietary
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Potential for harm · F February 21, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 15, 2024 · Administration
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No harm found · C February 21, 2024
Post nurse staffing information every day.
Corrected March 15, 2024 · Nursing and Physician Services
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Potential for harm · E September 14, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 12, 2022 · Nutrition and Dietary
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345482 · certified since April 3, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.