White Acres Wellness & Rehabilitation
7304 Good Samaritan Court · El Paso, TX · 79912 · 9155814683
74 certified beds Non profit - Corporation Chain: Opco Skilled Management Part of a CCRC
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 2.91 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $4,475 |
Inspection citations (28 in the current record)
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Potential for harm · E November 14, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected November 17, 2025 · Resident Rights
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Potential for harm · D August 18, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 18, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · D August 18, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 9, 2025 · Resident Rights
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Potential for harm · E October 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 15, 2024 · Pharmacy Service
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Potential for harm · F October 16, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 15, 2024 · Nutrition and Dietary
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Potential for harm · D October 16, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 16, 2024
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected November 15, 2024 · Administration
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Potential for harm · E October 16, 2024
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected November 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 27, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · D September 27, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 15, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 18, 2024 · Resident Rights
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Potential for harm · D March 15, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected April 18, 2024 · Resident Rights
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Potential for harm · D March 15, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 15, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 15, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 18, 2024 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 24, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 21, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected September 21, 2023 · Quality of Life and Care
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Potential for harm · E August 24, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 21, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Ensure that residents are free from significant medication errors.
Corrected September 21, 2023 · Pharmacy Service
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Potential for harm · F August 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 21, 2023 · Nutrition and Dietary
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Potential for harm · E August 24, 2023
Dispose of garbage and refuse properly.
Corrected September 21, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 24, 2023 | Fine | $4,475 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675025 · certified since May 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.