Center at Zaragoza, LLC
12660 Pebble Hills Blvd. · El Paso, TX · 79938 · 9159901700
80 certified beds For profit - Corporation Chain: Veritas Management Group
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 79 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 3.75 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (31 in the current record)
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Potential for harm · D March 20, 2026 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 20, 2026 · Nursing and Physician Services
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Potential for harm · D November 25, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 20, 2025 · Resident Rights
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Potential for harm · D November 21, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 30, 2025 · Infection Control
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Potential for harm · E July 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected July 16, 2025 · Resident Rights
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Potential for harm · E July 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · D July 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · D July 8, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 16, 2025 · Pharmacy Service
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Potential for harm · E July 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 16, 2025 · Pharmacy Service
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Potential for harm · E July 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 16, 2025 · Nutrition and Dietary
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Potential for harm · D January 22, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected February 5, 2025 · Resident Rights
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Potential for harm · D January 22, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected February 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 22, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · D January 22, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · E January 22, 2025 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · E April 19, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 19, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 17, 2024 · Quality of Life and Care
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Potential for harm · D April 19, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 17, 2024 · Quality of Life and Care
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Potential for harm · F April 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 17, 2024 · Nutrition and Dietary
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Potential for harm · D March 16, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 15, 2023 · Resident Rights
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Potential for harm · E March 16, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 16, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected April 15, 2023 · Quality of Life and Care
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Potential for harm · D March 16, 2023
Provide appropriate foot care.
Corrected April 15, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 745005 · certified since February 7, 2022. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.