Westbury Center of Conyers for Nursing and Healing
1420 Milstead Road · Conyers, GA · 30012 · 7704833902
173 certified beds For profit - Limited Liability company Chain: Empire Care Centers
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 2.74 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $10,527 |
Inspection citations (18 in the current record)
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Potential for harm · D February 5, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 22, 2026 · Infection Control
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Potential for harm · D August 28, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D August 28, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D August 28, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected September 30, 2025 · Pharmacy Service
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Actual harm · G May 10, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · D May 10, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 20, 2024 · Resident Rights
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Potential for harm · D May 10, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · D May 10, 2024 · found via complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected June 20, 2024 · Quality of Life and Care
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Potential for harm · E May 10, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected June 20, 2024 · Pharmacy Service
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Potential for harm · D May 10, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 20, 2024 · Infection Control
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Potential for harm · D October 6, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 20, 2022 · Resident Rights
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Potential for harm · E October 6, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 20, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 6, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 20, 2022 · Quality of Life and Care
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Potential for harm · D October 6, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected November 20, 2022 · Quality of Life and Care
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Potential for harm · D October 6, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 20, 2022 · Quality of Life and Care
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Potential for harm · D October 6, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 20, 2022 · Quality of Life and Care
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Potential for harm · F October 6, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 20, 2022 · Pharmacy Service
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Potential for harm · F October 6, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 20, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 10, 2024 | Fine | $10,527 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115469 · certified since November 27, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.