West Woods of Bridgman
9935 Red Arrow Hwy · Bridgman, MI · 49106 · 2694653017
92 certified beds For profit - Limited Liability company Chain: The Peplinski Group
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
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Immediate jeopardy · J January 16, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 11, 2026 · Quality of Life and Care
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Actual harm · G January 16, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 11, 2026 · Nursing and Physician Services
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Actual harm · G January 16, 2026 · found via complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected February 11, 2026 · Administration
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Potential for harm · D January 16, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 11, 2026 · Pharmacy Service
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No harm found · B January 16, 2026 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected February 11, 2026 · Nursing and Physician Services
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No harm found · B January 16, 2026 · found via complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected February 11, 2026 · Nursing and Physician Services
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Actual harm · G August 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 20, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Provide activities to meet all resident's needs.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · E August 20, 2025
Ensure the activities program is directed by a qualified professional.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 25, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 17, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 17, 2025 · Pharmacy Service
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Potential for harm · D August 20, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 20, 2025
Provide and implement an infection prevention and control program.
Corrected September 17, 2025 · Infection Control
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Potential for harm · E August 20, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 17, 2025 · Environmental
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Potential for harm · E August 20, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 17, 2025 · Resident Rights
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No harm found · C August 20, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 17, 2025 · Resident Rights
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Potential for harm · D May 13, 2025 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected June 2, 2025 · Quality of Life and Care
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Potential for harm · D August 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 25, 2024 · Quality of Life and Care
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Potential for harm · D August 22, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected September 25, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 20, 2025 | Payment Denial | 7 days |
| June 28, 2023 | Payment Denial | 20 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235625 · certified since November 28, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.