West Bend Nursing and Rehabilitation
4600 W Washington Ave · South Bend, IN · 46619 · 5742821294
157 certified beds For profit - Corporation Chain: American Senior Communities
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.72 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
-
Potential for harm · E March 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 14, 2026 · Nutrition and Dietary
-
Potential for harm · D March 13, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 14, 2026 · Environmental
-
Potential for harm · D June 19, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 10, 2025 · Resident Rights
-
Potential for harm · D June 19, 2025 · found via complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 19, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 10, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 9, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 13, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 13, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 13, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 13, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 13, 2025 · Quality of Life and Care
-
Potential for harm · D December 9, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 13, 2025 · Pharmacy Service
-
Potential for harm · D December 9, 2024
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected January 13, 2025 · Nutrition and Dietary
-
Potential for harm · F December 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 13, 2025 · Nutrition and Dietary
-
Potential for harm · D December 9, 2024
Provide and implement an infection prevention and control program.
Corrected January 13, 2025 · Infection Control
-
Potential for harm · D December 8, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 10, 2024 · Resident Rights
-
Potential for harm · D December 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 10, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 10, 2024 · Quality of Life and Care
-
Potential for harm · D December 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 10, 2024 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155355 · certified since March 8, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.