Washington Veteran Home-Retsil

1141 Beach Drive · Pt Orchard, WA · 98366 · 3608954700

240 certified beds Government - State

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Staffing hours comfortably above national benchmarks.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 38
Serious harm & abuse 20% 94
Staffing 20% 80
Federal penalties 15% 53
Trend 10% 70
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.953.48 min · 4.1 strong
RN hours / resident-day0.940.55–0.75
Weekend hours / resident-day3.63≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)1 · $23,920

Inspection citations (52 in the current record)

  • Potential for harm · D April 7, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 11, 2026 · Quality of Life and Care

  • Potential for harm · D July 11, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected August 11, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 11, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 11, 2025 · Quality of Life and Care

  • Actual harm · G July 2, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 11, 2025 · Quality of Life and Care

  • Potential for harm · D April 28, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 9, 2025 · Resident Rights

  • Potential for harm · D April 28, 2025

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected June 9, 2025 · Resident Rights

  • Potential for harm · D April 28, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected June 9, 2025 · Resident Rights

  • Potential for harm · E April 28, 2025

    Ensure each resident receives an accurate assessment.

    Corrected June 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 28, 2025

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected June 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 28, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 28, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 28, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected June 9, 2025 · Quality of Life and Care

  • Potential for harm · D April 28, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 9, 2025 · Quality of Life and Care

  • Potential for harm · D April 28, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 9, 2025 · Pharmacy Service

  • Potential for harm · D April 28, 2025

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 9, 2025 · Pharmacy Service

  • Potential for harm · D April 28, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 9, 2025 · Pharmacy Service

  • Potential for harm · D April 28, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 9, 2025 · Nutrition and Dietary

  • Potential for harm · D April 28, 2025

    Provide and implement an infection prevention and control program.

    Corrected June 9, 2025 · Infection Control

  • Potential for harm · E April 28, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected June 9, 2025 · Infection Control

  • Potential for harm · E March 14, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 14, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 20, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 29, 2025 · Quality of Life and Care

  • Potential for harm · D December 20, 2024 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 29, 2025 · Quality of Life and Care

  • Potential for harm · D July 12, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 22, 2024 · Quality of Life and Care

  • Potential for harm · D April 22, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 5, 2024 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
July 2, 2025Fine$23,920
March 14, 2025Payment Denial3 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505517 · certified since March 1, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.