Wachusett Manor

32 Hospital Hill Road · Gardner, MA · 01440 · 9786325477

96 certified beds For profit - Limited Liability company Chain: Ephram Lahasky

  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

3 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 64
Serious harm & abuse 20% 82
Staffing 20% 62
Federal penalties 15% 100
Trend 10% 66
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.363.48 min · 4.1 strong
RN hours / resident-day0.470.55–0.75
Weekend hours / resident-day3.04≈ weekday level
Nursing turnover / year44%median 45%
Fines (3-yr window)none

Inspection citations (42 in the current record)

  • Potential for harm · D September 26, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected October 7, 2025 · Resident Rights

  • Potential for harm · D September 26, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected October 7, 2025 · Resident Rights

  • Potential for harm · E September 26, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected October 7, 2025 · Resident Rights

  • Potential for harm · D September 26, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 26, 2025

    Provide and implement an infection prevention and control program.

    Corrected October 7, 2025 · Infection Control

  • Potential for harm · D June 24, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected June 19, 2025 · Resident Rights

  • Potential for harm · D June 24, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 19, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 13, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected September 4, 2024 · Resident Rights

  • Potential for harm · D August 13, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected September 6, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 13, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected September 6, 2024 · Quality of Life and Care

  • Potential for harm · D August 13, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected August 21, 2024 · Quality of Life and Care

  • Potential for harm · D August 13, 2024

    Provide or obtain dental services for each resident.

    Corrected September 6, 2024 · Quality of Life and Care

  • Potential for harm · E August 13, 2024

    Provide and implement an infection prevention and control program.

    Corrected September 6, 2024 · Infection Control

  • Potential for harm · D August 13, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected August 13, 2024 · Environmental

  • Potential for harm · E August 13, 2024

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected September 15, 2024 · Environmental

  • No harm found · C August 13, 2024

    Ensure each resident receives an accurate assessment.

    Corrected August 27, 2024 · Resident Assessment and Care Planning

  • Immediate jeopardy · J May 16, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 23, 2023 · Resident Assessment and Care Planning

  • Immediate jeopardy · J May 16, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 23, 2023 · Quality of Life and Care

  • Immediate jeopardy · J May 16, 2023

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected May 23, 2023 · Nursing and Physician Services

  • Potential for harm · D May 16, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 23, 2023 · Resident Rights

  • Potential for harm · D May 16, 2023

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected May 23, 2023 · Resident Rights

  • Potential for harm · D May 16, 2023

    Assess the resident when there is a significant change in condition

    Corrected May 23, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 16, 2023

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected May 23, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 16, 2023

    Ensure each resident receives an accurate assessment.

    Corrected May 23, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 16, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 23, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225533 · certified since January 8, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.