Vista Ridge Nursing & Rehabilitation Center

700 E Vista Ridge Mall Dr · Lewisville, TX · 75067 · 9729069789

132 certified beds For profit - Limited Liability company Chain: Priority Management

  • Inspection results have improved across recent cycles.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

62% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 49
Serious harm & abuse 20% 94
Staffing 20% 60
Federal penalties 15% 76
Trend 10% 91
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.223.48 min · 4.1 strong
RN hours / resident-day0.660.55–0.75
Weekend hours / resident-day2.89≈ weekday level
Nursing turnover / year62%median 45%
Fines (3-yr window)1 · $10,348

Inspection citations (21 in the current record)

  • Potential for harm · D April 9, 2026 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 9, 2026 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 9, 2026 · found via complaint

    Respond appropriately to all alleged violations.

    Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 26, 2025 · found via complaint

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected November 27, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 26, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 27, 2025 · Quality of Life and Care

  • Potential for harm · E November 26, 2025 · found via complaint

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected November 27, 2025 · Environmental

  • Immediate jeopardy · K April 2, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · E May 22, 2024 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 30, 2024 · Quality of Life and Care

  • Potential for harm · D April 16, 2024 · found via complaint

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected April 30, 2024 · Resident Rights

  • Potential for harm · D April 16, 2024 · found via complaint

    Keep residents' personal and medical records private and confidential.

    Corrected April 30, 2024 · Resident Rights

  • Potential for harm · D April 16, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 30, 2024 · Resident Rights

  • Potential for harm · E April 16, 2024 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 30, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D April 16, 2024 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 30, 2024 · Pharmacy Service

  • Potential for harm · E March 3, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 6, 2024 · Infection Control

  • Potential for harm · D October 26, 2023

    Reasonably accommodate the needs and preferences of each resident.

    Corrected November 10, 2023 · Resident Rights

  • Potential for harm · E October 26, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 10, 2023 · Resident Rights

  • Potential for harm · D October 26, 2023

    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Corrected November 10, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 26, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 10, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 26, 2023

    Provide enough food/fluids to maintain a resident's health.

    Corrected November 10, 2023 · Quality of Life and Care

  • Potential for harm · D October 26, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 10, 2023 · Quality of Life and Care

  • Potential for harm · E October 26, 2023

    Provide and implement an infection prevention and control program.

    Corrected November 10, 2023 · Infection Control

Federal penalties

DateTypeAmount / length
April 2, 2025Fine$10,348

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676036 · certified since October 5, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.