Ventana by Buckner
8301 N. Central Expressway · Dallas, TX · 75201 · 2147588031
72 certified beds Non profit - Corporation Chain: Buckner Retirement Services Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.93 | 0.55–0.75 |
| Weekend hours / resident-day | 4.39 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · E July 15, 2025 · found via complaint
Provide appropriate foot care.
Corrected August 11, 2025 · Quality of Life and Care
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Potential for harm · D July 15, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 11, 2025 · Infection Control
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Potential for harm · D December 18, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected January 6, 2025 · Pharmacy Service
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Potential for harm · D December 18, 2024 · found via complaint
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2024 · found via complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 28, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 15, 2024 · Infection Control
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Potential for harm · D November 3, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · E November 3, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 20, 2023 · Nutrition and Dietary
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Potential for harm · D November 3, 2023 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected November 20, 2023 · Administration
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Potential for harm · E September 8, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 20, 2022 · Resident Assessment and Care Planning
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676483 · certified since March 17, 2020. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.