Viewcrest Health Center
3111 Church Street · Duluth, MN · 55811 · 2187278801
88 certified beds Non profit - Church related Chain: St. Francis Health Services
Why this verdict
- Federal penalties on record: $28,184 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.55 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 4 · $51,441 |
Inspection citations (24 in the current record)
-
Immediate jeopardy · J March 21, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 14, 2025 · Quality of Life and Care
-
Potential for harm · D August 29, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 4, 2024 · Infection Control
-
Potential for harm · D July 11, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 7, 2024 · Resident Rights
-
Potential for harm · D July 11, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 7, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D July 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 7, 2024 · Quality of Life and Care
-
Potential for harm · F July 11, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected August 7, 2024 · Nutrition and Dietary
-
Potential for harm · E July 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 7, 2024 · Nutrition and Dietary
-
Immediate jeopardy · J May 14, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 10, 2024 · Pharmacy Service
-
Actual harm · G February 14, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 12, 2024 · Quality of Life and Care
-
Potential for harm · E September 21, 2023
Honor the resident's right to manage his or her financial affairs.
Corrected November 8, 2023 · Resident Rights
-
Potential for harm · E September 21, 2023
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected November 8, 2023 · Resident Rights
-
Potential for harm · E September 21, 2023
Assure the security of all personal funds of residents deposited with the facility.
Corrected November 8, 2023 · Resident Rights
-
Potential for harm · D September 21, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 8, 2023 · Resident Rights
-
Potential for harm · D September 21, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 8, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D September 21, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D September 21, 2023
Provide activities to meet all resident's needs.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D September 21, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D September 21, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D September 21, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D September 21, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D September 21, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 8, 2023 · Pharmacy Service
-
Potential for harm · F September 21, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected November 8, 2023 · Nutrition and Dietary
-
Potential for harm · F September 21, 2023
Provide and implement an infection prevention and control program.
Corrected November 8, 2023 · Infection Control
-
Potential for harm · E September 21, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 8, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 21, 2025 | Fine | $17,345 |
| July 11, 2024 | Fine | $10,839 |
| May 14, 2024 | Fine | $14,433 |
| February 14, 2024 | Fine | $8,824 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245414 · certified since January 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.