Twin Ports Health Services

1612 N 37th St · Superior, WI · 54880 · 7153925144

90 certified beds For profit - Corporation Chain: North Shore Healthcare

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 100
Staffing 20% 80
Federal penalties 15% 100
Trend 10% 69
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.493.48 min · 4.1 strong
RN hours / resident-day1.120.55–0.75
Weekend hours / resident-day3.08≈ weekday level
Nursing turnover / year20%median 45%
Fines (3-yr window)none

Inspection citations (10 in the current record)

  • Potential for harm · D January 22, 2026

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 22, 2026

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · E January 22, 2026

    Provide and implement an infection prevention and control program.

    Corrected February 20, 2026 · Infection Control

  • Potential for harm · D July 18, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 15, 2025 · Quality of Life and Care

  • Potential for harm · D September 25, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected October 23, 2024 · Resident Rights

  • Potential for harm · D September 25, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected October 23, 2024 · Resident Rights

  • Potential for harm · D September 25, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · F September 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 23, 2024 · Nutrition and Dietary

  • Potential for harm · D September 13, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 11, 2023 · Quality of Life and Care

  • Potential for harm · D September 13, 2023

    Provide and implement an infection prevention and control program.

    Corrected October 11, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525370 · certified since June 14, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.