Victoria Gardens of Frisco
10700 Rolater Dr · Frisco, TX · 75035 · 9727128652
118 certified beds For profit - Corporation Chain: Priority Management
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.76 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $23,546 |
Inspection citations (15 in the current record)
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Potential for harm · D January 14, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 5, 2026 · Resident Rights
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Potential for harm · E December 8, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 10, 2025 · Pharmacy Service
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Potential for harm · E May 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · D May 29, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 17, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · J February 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 22, 2025 · Quality of Life and Care
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Immediate jeopardy · J October 23, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected September 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 13, 2024 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected July 8, 2024 · Nutrition and Dietary
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Potential for harm · E April 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 25, 2024 · Quality of Life and Care
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Potential for harm · E April 18, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected May 25, 2024 · Environmental
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Potential for harm · E April 18, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 25, 2024 · Nutrition and Dietary
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Potential for harm · E March 22, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected April 12, 2024 · Resident Rights
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Potential for harm · D December 16, 2023 · found via complaint
Provide appropriate foot care.
Corrected December 29, 2023 · Quality of Life and Care
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Potential for harm · D December 16, 2023 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected December 29, 2023 · Nutrition and Dietary
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Potential for harm · D March 2, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · E March 2, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 10, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 25, 2025 | Fine | $9,113 |
| October 23, 2024 | Fine | $14,433 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675811 · certified since November 5, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.