Victoria Gardens of Allen
310 S Jupiter · Allen, TX · 75002 · 9727275850
120 certified beds For profit - Limited Liability company Chain: Priority Management
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.30 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D April 14, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D April 14, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 15, 2026 · Pharmacy Service
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Potential for harm · E February 11, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 11, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 16, 2026 · Quality of Life and Care
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Potential for harm · D February 11, 2026
Provide and implement an infection prevention and control program.
Corrected February 23, 2026 · Infection Control
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Potential for harm · E January 20, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 22, 2026 · Quality of Life and Care
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Potential for harm · D January 20, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 22, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 7, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · D December 7, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 8, 2024 · Infection Control
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Potential for harm · D November 20, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D November 20, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D September 28, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected October 23, 2023 · Resident Rights
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Potential for harm · D September 28, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · E September 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 23, 2023 · Quality of Life and Care
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Potential for harm · D September 28, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 23, 2023 · Quality of Life and Care
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Potential for harm · D September 28, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 23, 2023 · Pharmacy Service
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Potential for harm · D September 28, 2023
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected October 23, 2023 · Nutrition and Dietary
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Potential for harm · D September 28, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected October 23, 2023 · Administration
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Potential for harm · E September 28, 2023
Provide and implement an infection prevention and control program.
Corrected October 23, 2023 · Infection Control
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Potential for harm · D July 20, 2023 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 21, 2023 · Environmental
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Potential for harm · D July 13, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected July 14, 2023 · Resident Rights
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Potential for harm · D July 13, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 3, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 4, 2023 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675882 · certified since August 15, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.