Vantage at Worcester LLC
59 Acton Street · Worcester, MA · 01604 · 5085565901
173 certified beds For profit - Limited Liability company Chain: Bear Mountain Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $122,646 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$122,646 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 4.40 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 2 · $122,646 |
Inspection citations (33 in the current record)
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Potential for harm · D January 14, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 9, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 9, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 9, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected February 9, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 9, 2026 · Quality of Life and Care
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Potential for harm · E January 14, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 9, 2026 · Nutrition and Dietary
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Potential for harm · D September 15, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 15, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 6, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 15, 2025 · Quality of Life and Care
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Actual harm · G August 6, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 15, 2025 · Nursing and Physician Services
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Potential for harm · E June 18, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 21, 2025 · Infection Control
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Immediate jeopardy · K February 11, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 4, 2025 · Nursing and Physician Services
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Immediate jeopardy · K February 11, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 4, 2025 · Administration
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Immediate jeopardy · K February 11, 2025 · found via complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected March 4, 2025 · Administration
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Immediate jeopardy · K February 11, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 4, 2025 · Infection Control
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Potential for harm · D November 19, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 14, 2024 · Resident Rights
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Potential for harm · D November 19, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 14, 2024 · Quality of Life and Care
-
Potential for harm · E November 19, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 14, 2024 · Quality of Life and Care
-
Potential for harm · E November 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 14, 2024 · Pharmacy Service
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Potential for harm · D November 19, 2024
Provide and implement an infection prevention and control program.
Corrected December 14, 2024 · Infection Control
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No harm found · C November 19, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected December 14, 2024 · Administration
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Potential for harm · D November 5, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 20, 2023 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected January 18, 2024 · Quality of Life and Care
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Potential for harm · D November 2, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 30, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 11, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected September 18, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 6, 2025 | Fine | $19,135 |
| February 11, 2025 | Fine | $103,511 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225219 · certified since February 18, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.