Valley View Care Center
1050 Four Mile Nw · Grand Rapids, MI · 49544 · 6167840646
139 certified beds For profit - Corporation Chain: Nexcare Health Systems
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 3.31 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 2 · $43,876 |
Inspection citations (48 in the current record)
-
Immediate jeopardy · J December 10, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected January 2, 2026 · Quality of Life and Care
-
Actual harm · G December 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 10, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 2, 2026 · Quality of Life and Care
-
Potential for harm · E December 10, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected January 2, 2026 · Nutrition and Dietary
-
Potential for harm · D December 10, 2025
Provide and implement an infection prevention and control program.
Corrected January 15, 2026 · Infection Control
-
Potential for harm · D December 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 15, 2026 · Quality of Life and Care
-
Potential for harm · D December 10, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected January 15, 2026 · Nursing and Physician Services
-
Immediate jeopardy · J September 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 16, 2025 · Quality of Life and Care
-
Potential for harm · D August 27, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 5, 2025 · Resident Rights
-
Potential for harm · D March 19, 2025 · found via complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected March 27, 2025 · Resident Rights
-
Potential for harm · D March 19, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 27, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 19, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 27, 2025 · Pharmacy Service
-
Potential for harm · F March 19, 2025 · found via complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected March 27, 2025 · Administration
-
Potential for harm · D March 19, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 27, 2025 · Infection Control
-
Potential for harm · D October 10, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected October 29, 2024 · Resident Rights
-
Potential for harm · D October 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 29, 2024 · Resident Rights
-
Potential for harm · D October 10, 2024
Ensure each resident receives an accurate assessment.
Corrected October 29, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D October 10, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 29, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D October 10, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 29, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D October 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 29, 2024 · Quality of Life and Care
-
Potential for harm · D October 10, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 29, 2024 · Quality of Life and Care
-
Potential for harm · F October 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 29, 2024 · Nutrition and Dietary
-
Potential for harm · D October 10, 2024
Provide and implement an infection prevention and control program.
Corrected October 29, 2024 · Infection Control
-
Potential for harm · D October 10, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 29, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 10, 2025 | Payment Denial | 12 days |
| March 7, 2024 | Fine | $16,088 |
| October 4, 2023 | Fine | $27,788 |
| October 4, 2023 | Payment Denial | 16 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235377 · certified since October 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.