Porter Hills Health Center
3600 Fulton St E · Grand Rapids, MI · 49546 · 6169494971
39 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.89 | 0.55–0.75 |
| Weekend hours / resident-day | 4.26 | ≈ weekday level |
| Nursing turnover / year | 16% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
-
Potential for harm · E July 24, 2025
Keep residents' personal and medical records private and confidential.
Corrected August 16, 2025 · Resident Rights
-
Potential for harm · D August 1, 2024
Ensure each resident receives an accurate assessment.
Corrected August 21, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 1, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 21, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 1, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 21, 2024 · Quality of Life and Care
-
Potential for harm · F August 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2024 · Nutrition and Dietary
-
Potential for harm · D August 1, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected August 21, 2024 · Infection Control
-
Potential for harm · D June 14, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 1, 2023 · Quality of Life and Care
-
Potential for harm · F June 14, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 1, 2023 · Nursing and Physician Services
-
Potential for harm · D June 14, 2023
Provide and implement an infection prevention and control program.
Corrected July 1, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235310 · certified since July 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.