United Pioneer Home
623 S Second St · Luck, WI · 54853 · 7154722164
50 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.06 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 4.62 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
-
Potential for harm · E September 24, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected October 17, 2025 · Resident Rights
-
Potential for harm · D September 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 17, 2025 · Quality of Life and Care
-
Potential for harm · D September 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 17, 2025 · Quality of Life and Care
-
Potential for harm · D September 24, 2025
Ensure that residents are free from significant medication errors.
Corrected October 17, 2025 · Pharmacy Service
-
Potential for harm · F September 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 17, 2025 · Nutrition and Dietary
-
Potential for harm · E September 24, 2025
Provide and implement an infection prevention and control program.
Corrected October 17, 2025 · Infection Control
-
Actual harm · G August 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 17, 2025 · Quality of Life and Care
-
Potential for harm · D July 10, 2024
Ensure each resident receives an accurate assessment.
Corrected August 10, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D July 10, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected August 10, 2024 · Quality of Life and Care
-
Potential for harm · D July 10, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 10, 2024 · Quality of Life and Care
-
Potential for harm · D July 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 10, 2024 · Pharmacy Service
-
Potential for harm · D July 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 10, 2024 · Pharmacy Service
-
Potential for harm · F July 10, 2024
Provide and implement an infection prevention and control program.
Corrected August 10, 2024 · Infection Control
-
Potential for harm · F July 10, 2024
Implement a program that monitors antibiotic use.
Corrected August 10, 2024 · Infection Control
-
Potential for harm · D July 10, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 7, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 7, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 7, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 7, 2024 · Quality of Life and Care
-
Potential for harm · D August 2, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 2, 2023 · Resident Rights
-
Potential for harm · D August 2, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 2, 2023 · Quality of Life and Care
-
Potential for harm · D August 2, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected September 2, 2023 · Quality of Life and Care
-
Potential for harm · D August 2, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 2, 2023 · Pharmacy Service
-
Potential for harm · D August 2, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 2, 2023 · Nutrition and Dietary
-
Potential for harm · D August 2, 2023
Provide and implement an infection prevention and control program.
Corrected September 2, 2023 · Infection Control
-
Potential for harm · F August 2, 2023
Keep all essential equipment working safely.
Corrected September 2, 2023 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 29, 2025 | Payment Denial | 21 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525680 · certified since November 1, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.