Willow Ridge Healthcare
400 Deronda St · Amery, WI · 54001 · 7152688171
83 certified beds For profit - Corporation Chain: Real Property Health Facilities
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D July 30, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · F July 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2025 · Nutrition and Dietary
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Potential for harm · D July 30, 2025
Provide and implement an infection prevention and control program.
Corrected August 21, 2025 · Infection Control
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Potential for harm · D June 24, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected June 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 30, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 30, 2024 · Quality of Life and Care
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Potential for harm · F May 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2024 · Nutrition and Dietary
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Potential for harm · D May 30, 2024
Provide and implement an infection prevention and control program.
Corrected June 30, 2024 · Infection Control
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Potential for harm · D January 24, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 19, 2024 · Quality of Life and Care
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Potential for harm · D January 24, 2024 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 19, 2024 · Pharmacy Service
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Actual harm · G November 20, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 14, 2023 · Resident Rights
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Actual harm · G November 20, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 14, 2023 · Quality of Life and Care
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Potential for harm · F May 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 21, 2023 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525402 · certified since July 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.