Tucker Operating Company LLC
2165 Idlewood Road · Tucker, GA · 30084 · 7709343172
136 certified beds For profit - Individual Chain: Michael Feist
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
64% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.55 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 64% | median 45% |
| Fines (3-yr window) | 1 · $30,000 |
Inspection citations (21 in the current record)
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Potential for harm · D November 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 9, 2025 · Quality of Life and Care
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Potential for harm · D September 16, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected October 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 16, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · F September 16, 2025
Dispose of garbage and refuse properly.
Corrected October 27, 2025 · Nutrition and Dietary
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Potential for harm · E September 16, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected October 27, 2025 · Environmental
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Potential for harm · D June 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 27, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 27, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 27, 2024 · Pharmacy Service
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Potential for harm · F June 6, 2024 · found via complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected June 27, 2024 · Administration
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Potential for harm · F November 3, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 3, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · F November 3, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2023 · Quality of Life and Care
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Potential for harm · F November 3, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 8, 2023 · Quality of Life and Care
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Potential for harm · F November 3, 2023 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected December 8, 2023 · Administration
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Potential for harm · F November 3, 2023 · found via complaint
Have policies on smoking.
Corrected December 8, 2023 · Environmental
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Potential for harm · F November 3, 2023 · found via complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected December 8, 2023 · Administration
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Potential for harm · D December 27, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 25, 2023 · Resident Rights
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Potential for harm · D December 27, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 27, 2022
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected January 25, 2023 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 3, 2023 | Fine | $30,000 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115596 · certified since December 19, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.