Troy Rehabilitation and Healthcare Center
512 Crescent Drive · Troy, OH · 45373 · 9373357161
155 certified beds For profit - Limited Liability company Chain: Crown Healthcare Group
Why this verdict
- Federal penalties on record: $35,968 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 1 · $35,968 |
Inspection citations (47 in the current record)
-
Potential for harm · D April 7, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 28, 2026 · Resident Rights
-
Potential for harm · D April 7, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 7, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 7, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 28, 2026 · Quality of Life and Care
-
Potential for harm · D April 7, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 28, 2026 · Quality of Life and Care
-
Potential for harm · E April 7, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 28, 2026 · Quality of Life and Care
-
Potential for harm · D April 7, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 28, 2026 · Infection Control
-
Potential for harm · E April 7, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 28, 2026 · Environmental
-
Potential for harm · D March 24, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected April 21, 2025 · Resident Rights
-
Potential for harm · D March 24, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 21, 2025 · Quality of Life and Care
-
Potential for harm · F January 8, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 9, 2025 · Infection Control
-
Actual harm · G December 16, 2024
Ensure that residents are free from significant medication errors.
Corrected January 9, 2025 · Pharmacy Service
-
Potential for harm · D December 16, 2024
Keep residents' personal and medical records private and confidential.
Corrected January 9, 2025 · Resident Rights
-
Potential for harm · E December 16, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 9, 2025 · Resident Rights
-
Potential for harm · D December 16, 2024
Ensure each resident receives an accurate assessment.
Corrected January 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 16, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 16, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 16, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected January 9, 2025 · Pharmacy Service
-
Potential for harm · D December 16, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected January 9, 2025 · Administration
-
Potential for harm · D December 16, 2024
Provide and implement an infection prevention and control program.
Corrected January 9, 2025 · Infection Control
-
Potential for harm · D July 31, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 17, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 16, 2024 | Fine | $35,968 |
| December 16, 2024 | Payment Denial | 1 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365278 · certified since May 2, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.