The Win Post-Acute
410 North Winchester Boulevard · Santa Clara, CA · 95050 · 4082483736
133 certified beds For profit - Corporation Chain: Covenant Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.13 | 0.55–0.75 |
| Weekend hours / resident-day | 3.75 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D March 24, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · D July 28, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 9, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 8, 2025 · Quality of Life and Care
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Potential for harm · E May 9, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 8, 2025 · Quality of Life and Care
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Potential for harm · E May 9, 2025
Observe each nurse aide's job performance and give regular training.
Corrected June 8, 2025 · Nursing and Physician Services
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Potential for harm · E May 9, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 8, 2025 · Pharmacy Service
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Potential for harm · E May 9, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 8, 2025 · Pharmacy Service
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Potential for harm · D May 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 8, 2025 · Pharmacy Service
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Potential for harm · E May 9, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected June 8, 2025 · Administration
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Potential for harm · E May 9, 2025
Provide and implement an infection prevention and control program.
Corrected June 8, 2025 · Infection Control
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Potential for harm · D May 9, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 8, 2025 · Resident Assessment and Care Planning
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No harm found · B May 9, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected June 8, 2025 · Environmental
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Actual harm · G May 30, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 8, 2024 · Pharmacy Service
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No harm found · B February 8, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected March 8, 2024 · Environmental
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Potential for harm · D September 26, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 26, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2023 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected October 26, 2023 · Quality of Life and Care
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Actual harm · G June 11, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 11, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · D June 11, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 23, 2021 · Resident Rights
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Potential for harm · E June 11, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 23, 2021 · Resident Assessment and Care Planning
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Potential for harm · D June 11, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 23, 2021 · Quality of Life and Care
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Potential for harm · D June 11, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 23, 2021 · Quality of Life and Care
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Potential for harm · E June 11, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 23, 2021 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055645 · certified since October 1, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.