Pacific Coast Manor
1935 Wharf Road · Capitola, CA · 95010 · 8314760770
99 certified beds For profit - Limited Liability company Chain: Covenant Care
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.19 | 0.55–0.75 |
| Weekend hours / resident-day | 3.91 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D April 2, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 12, 2025 · Pharmacy Service
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Potential for harm · D August 2, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 2, 2024 · Resident Rights
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Potential for harm · D August 1, 2024 · found via complaint
Provide care or services that was trauma informed and/or culturally competent.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D May 9, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 13, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 11, 2023 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected September 26, 2023 · Quality of Life and Care
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Potential for harm · D June 16, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 5, 2023 · Resident Rights
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Potential for harm · D June 16, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 29, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 16, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 16, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 29, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 16, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D June 16, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · E June 16, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 3, 2023 · Nursing and Physician Services
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Potential for harm · D June 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 14, 2023 · Pharmacy Service
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Potential for harm · D June 16, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 6, 2023 · Pharmacy Service
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Potential for harm · D June 16, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 14, 2023 · Pharmacy Service
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Potential for harm · D June 16, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected June 29, 2023 · Nutrition and Dietary
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Potential for harm · E June 16, 2023
Provide and implement an infection prevention and control program.
Corrected July 13, 2023 · Infection Control
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Potential for harm · D June 16, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected June 30, 2023 · Environmental
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Potential for harm · D December 5, 2019
Reasonably accommodate the needs and preferences of each resident.
Corrected December 31, 2019 · Resident Rights
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Potential for harm · D December 5, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 31, 2019 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 31, 2019 · Quality of Life and Care
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Potential for harm · D December 5, 2019
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 31, 2019 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056048 · certified since April 1, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.