The Villages of Dallas
550 E Ann Arbor Ave · Dallas, TX · 75216 · 2143761701
160 certified beds For profit - Limited Liability company Chain: The Ensign Group Part of a CCRC
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 3.79 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $31,303 |
Inspection citations (36 in the current record)
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Potential for harm · D April 16, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected April 18, 2026 · Pharmacy Service
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Potential for harm · E April 16, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 18, 2026 · Nutrition and Dietary
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Potential for harm · E April 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 18, 2026 · Nutrition and Dietary
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Potential for harm · D April 16, 2026
Provide and implement an infection prevention and control program.
Corrected April 18, 2026 · Infection Control
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Potential for harm · E September 9, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 13, 2025 · Resident Rights
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Potential for harm · D September 9, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected September 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 14, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 8, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 8, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 8, 2025 · Pharmacy Service
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Potential for harm · E February 6, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 8, 2025 · Infection Control
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Immediate jeopardy · J October 2, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 3, 2024 · Quality of Life and Care
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Potential for harm · D October 2, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected October 3, 2024 · Resident Rights
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Potential for harm · E October 2, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 3, 2024 · Resident Rights
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Potential for harm · D October 2, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 3, 2024 · Pharmacy Service
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Potential for harm · E October 2, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 30, 2024 · Infection Control
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Potential for harm · E June 14, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 17, 2024 · Resident Rights
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Potential for harm · D June 14, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 17, 2024 · Quality of Life and Care
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Immediate jeopardy · J June 10, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K June 10, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 29, 2023 · Quality of Life and Care
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Potential for harm · E December 21, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected December 29, 2023 · Nursing and Physician Services
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Potential for harm · E December 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 29, 2023 · Nutrition and Dietary
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Potential for harm · D December 21, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 29, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 2, 2024 | Fine | $15,939 |
| June 10, 2024 | Fine | $15,364 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675611 · certified since May 8, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.