The Redwoods Post-Acute

1267 Meridian Avenue · San Jose, CA · 95125 · 4082654211

152 certified beds For profit - Corporation Chain: Links Healthcare Group

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 35
Serious harm & abuse 20% 94
Staffing 20% 80
Federal penalties 15% 100
Trend 10% 91
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.303.48 min · 4.1 strong
RN hours / resident-day0.600.55–0.75
Weekend hours / resident-day3.92≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)none

Inspection citations (57 in the current record)

  • Potential for harm · D January 17, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected February 5, 2025 · Resident Rights

  • Potential for harm · D January 17, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 17, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 5, 2025 · Quality of Life and Care

  • Potential for harm · D January 17, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected February 5, 2025 · Pharmacy Service

  • Potential for harm · D January 17, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected February 5, 2025 · Pharmacy Service

  • Potential for harm · E January 17, 2025

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected February 5, 2025 · Pharmacy Service

  • Potential for harm · E January 17, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected February 5, 2025 · Pharmacy Service

  • Potential for harm · E January 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 10, 2025 · Nutrition and Dietary

  • Potential for harm · E January 17, 2025

    Dispose of garbage and refuse properly.

    Corrected February 10, 2025 · Nutrition and Dietary

  • Potential for harm · D October 25, 2024 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected October 30, 2024 · Quality of Life and Care

  • Potential for harm · D June 25, 2024 · found via complaint

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Corrected July 2, 2024 · Resident Rights

  • Potential for harm · D June 25, 2024 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected July 2, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 25, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 2, 2024 · Quality of Life and Care

  • Potential for harm · D April 11, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 24, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 7, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 7, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 7, 2023 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 7, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D June 7, 2023 · found via complaint

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Corrected July 7, 2023 · Quality of Life and Care

  • Immediate jeopardy · K February 14, 2023

    Provide and implement an infection prevention and control program.

    Corrected April 26, 2023 · Infection Control

  • Potential for harm · D February 14, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 5, 2023 · Resident Rights

  • Potential for harm · D February 14, 2023

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected April 26, 2023 · Resident Rights

  • Potential for harm · D February 14, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 5, 2023 · Resident Rights

  • Potential for harm · D February 14, 2023

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected April 5, 2023 · Resident Rights

  • Potential for harm · D February 14, 2023

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected April 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 14, 2023

    Ensure each resident receives an accurate assessment.

    Corrected April 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 14, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 26, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056212 · certified since May 6, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.