The Plaza at Richardson
1301 Richardson Dr · Richardson, TX · 75080 · 9727592180
124 certified beds For profit - Limited Liability company
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
98% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.10 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 98% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D January 7, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 8, 2026 · Pharmacy Service
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Potential for harm · D January 7, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 8, 2026 · Infection Control
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Potential for harm · D January 7, 2026 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected January 8, 2026 · Environmental
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Potential for harm · D June 26, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 27, 2025 · Resident Rights
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Potential for harm · D June 26, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · E June 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 27, 2025 · Pharmacy Service
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Potential for harm · F June 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 27, 2025 · Nutrition and Dietary
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Potential for harm · D June 26, 2025
Provide and implement an infection prevention and control program.
Corrected June 27, 2025 · Infection Control
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Potential for harm · F June 26, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected June 27, 2025 · Environmental
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Potential for harm · E May 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 27, 2024 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected September 30, 2024 · Resident Rights
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Potential for harm · E September 27, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 5, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 6, 2024 · Resident Rights
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Potential for harm · D May 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · E May 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 29, 2024 · Nutrition and Dietary
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Potential for harm · E May 9, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 29, 2024 · Pharmacy Service
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Potential for harm · D May 9, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 29, 2024 · Infection Control
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Potential for harm · D May 9, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D April 4, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 18, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 18, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 15, 2023 · Infection Control
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Potential for harm · D March 23, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 20, 2023 · Resident Rights
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Potential for harm · E March 23, 2023
Provide activities to meet all resident's needs.
Corrected March 27, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676098 · certified since March 23, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.