The Pearl Nursing Center of Rochester
1335 Portland Avenue · Rochester, NY · 14621 · 5855040400
120 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.29 | 0.55–0.75 |
| Weekend hours / resident-day | 2.74 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
-
Potential for harm · E December 11, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 31, 2025 · Resident Rights
-
Potential for harm · D December 11, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 31, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D September 10, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 29, 2025 · Quality of Life and Care
-
Potential for harm · E September 10, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 4, 2025 · Nutrition and Dietary
-
Potential for harm · D August 22, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 8, 2025 · Resident Rights
-
Potential for harm · E November 19, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected January 13, 2025 · Quality of Life and Care
-
Potential for harm · D November 19, 2024 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 13, 2025 · Administration
-
Potential for harm · D June 28, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 26, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E June 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 27, 2024 · Quality of Life and Care
-
Potential for harm · E June 28, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 27, 2024 · Pharmacy Service
-
Potential for harm · D June 28, 2024
Dispose of garbage and refuse properly.
Corrected August 26, 2024 · Nutrition and Dietary
-
Potential for harm · D June 28, 2024
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected August 26, 2024 · Administration
-
Potential for harm · E June 28, 2024
Keep all essential equipment working safely.
Corrected August 26, 2024 · Environmental
-
Potential for harm · E June 28, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 26, 2024 · Resident Rights
-
Potential for harm · E June 28, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 26, 2024 · Quality of Life and Care
-
Potential for harm · D June 28, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 27, 2024 · Pharmacy Service
-
No harm found · B June 28, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 26, 2024 · Resident Assessment and Care Planning
-
No harm found · B June 28, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 27, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D September 11, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 14, 2023 · Quality of Life and Care
-
Potential for harm · E September 11, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 14, 2023 · Pharmacy Service
-
Potential for harm · D September 11, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 14, 2023 · Pharmacy Service
-
Potential for harm · E September 11, 2023 · found via complaint
Keep all essential equipment working safely.
Corrected November 14, 2023 · Environmental
-
Potential for harm · E September 11, 2023 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected November 14, 2023 · Environmental
-
Potential for harm · D December 16, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 14, 2023 · Resident Rights
-
Potential for harm · F December 16, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 9, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 28, 2024 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335439 · certified since January 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.