St. Ann's Community
920 Cherry Ridge Boulevard · Webster, NY · 14580 · 5856976800
72 certified beds Non profit - Corporation
- Cleaner inspection record than most facilities nationally.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.73 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D September 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 10, 2025 · Pharmacy Service
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Potential for harm · D September 10, 2025
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Corrected November 10, 2025 · Nutrition and Dietary
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Potential for harm · E May 8, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · D May 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 5, 2024 · Pharmacy Service
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Potential for harm · D May 8, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 22, 2023 · Pharmacy Service
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Potential for harm · D September 13, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 21, 2022 · Resident Rights
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Potential for harm · E August 29, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 21, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 21, 2022 · Resident Assessment and Care Planning
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Potential for harm · E August 29, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 21, 2022 · Quality of Life and Care
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335730 · certified since March 20, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.