The Park in Plano
3208 Thunderbird Ln · Plano, TX · 75075 · 9724222214
120 certified beds For profit - Limited Liability company Chain: Creative Solutions in Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
97% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.66 | ≈ weekday level |
| Nursing turnover / year | 97% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (36 in the current record)
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Potential for harm · E April 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2026 · Nutrition and Dietary
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Potential for harm · D April 9, 2026
Provide and implement an infection prevention and control program.
Corrected April 10, 2026 · Infection Control
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Potential for harm · D February 5, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 1, 2025 · Pharmacy Service
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Potential for harm · D April 30, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 1, 2025 · Infection Control
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Potential for harm · D January 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · E January 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 31, 2025 · Nutrition and Dietary
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Potential for harm · E January 30, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · D January 30, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · E January 30, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 31, 2025 · Infection Control
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Potential for harm · D December 18, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 6, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 8, 2024 · Resident Rights
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Potential for harm · D November 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 8, 2024 · Pharmacy Service
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Potential for harm · D November 6, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 8, 2024 · Infection Control
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Potential for harm · D August 21, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 7, 2024 · Resident Rights
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Potential for harm · E August 21, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 7, 2024 · Pharmacy Service
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Potential for harm · E December 14, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · F December 14, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 9, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675113 · certified since February 11, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.