The Carrolton of Dunn
711 Susan Tart Road · Dunn, NC · 28335 · 9108928843
100 certified beds For profit - Limited Liability company Chain: Carrolton Nursing Homes
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $54,879 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$54,879 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.20 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.82 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.20 | 0.55–0.75 |
| Weekend hours / resident-day | 2.57 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 3 · $54,879 |
Inspection citations (37 in the current record)
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Potential for harm · D November 18, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected December 5, 2025 · Resident Rights
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Potential for harm · E November 18, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 3, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F November 18, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected December 3, 2025 · Nursing and Physician Services
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Potential for harm · E November 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 3, 2025 · Nutrition and Dietary
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Potential for harm · D July 8, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 9, 2025 · Resident Rights
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Immediate jeopardy · J June 10, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 8, 2025 · Resident Rights
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Immediate jeopardy · J June 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 8, 2025 · Quality of Life and Care
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Immediate jeopardy · J October 8, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 31, 2024 · Resident Rights
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Immediate jeopardy · J October 8, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 8, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 31, 2024 · Resident Rights
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Potential for harm · D October 8, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 8, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 8, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 8, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 8, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected October 31, 2024 · Quality of Life and Care
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Potential for harm · D October 8, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected October 31, 2024 · Nursing and Physician Services
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Potential for harm · D October 8, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 31, 2024 · Pharmacy Service
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Potential for harm · D October 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 31, 2024 · Pharmacy Service
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Potential for harm · D October 8, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 31, 2024 · Quality of Life and Care
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Potential for harm · D October 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 31, 2024 · Quality of Life and Care
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Potential for harm · D May 31, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 31, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected June 28, 2024 · Environmental
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Potential for harm · E June 2, 2023
Ensure each resident receives an accurate assessment.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · E June 2, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 30, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 10, 2025 | Fine | $37,789 |
| June 10, 2025 | Payment Denial | 7 days |
| October 8, 2024 | Fine | $8,545 |
| October 8, 2024 | Fine | $8,545 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345325 · certified since September 5, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.