The Brook at High Falls Nursing Home and Rehabilit
2150 St. Paul Street · Rochester, NY · 14621 · 5853425540
28 certified beds For profit - Individual
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
74% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.76 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 74% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · E January 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 16, 2026 · Resident Rights
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Potential for harm · E January 16, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 16, 2026 · Resident Rights
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Potential for harm · E January 16, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 16, 2026 · Quality of Life and Care
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Potential for harm · D January 16, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 16, 2026 · Pharmacy Service
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Potential for harm · F January 16, 2026
Provide and implement an infection prevention and control program.
Corrected March 16, 2026 · Infection Control
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Potential for harm · E November 14, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 13, 2025 · Resident Rights
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Potential for harm · D November 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 14, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 13, 2025 · Quality of Life and Care
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Potential for harm · D November 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 13, 2025 · Quality of Life and Care
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Potential for harm · D November 14, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 13, 2025 · Nutrition and Dietary
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Potential for harm · E November 14, 2024
Provide and implement an infection prevention and control program.
Corrected January 13, 2025 · Infection Control
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Potential for harm · D November 14, 2024
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected January 13, 2025 · Environmental
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No harm found · B November 14, 2024
Post nurse staffing information every day.
Corrected January 13, 2025 · Nursing and Physician Services
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No harm found · B November 14, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 16, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 7, 2024 · Resident Rights
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Potential for harm · E February 16, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected May 7, 2024 · Environmental
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Potential for harm · D May 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 23, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 23, 2023 · Quality of Life and Care
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Potential for harm · E May 10, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 23, 2023 · Nursing and Physician Services
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Potential for harm · D May 10, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 23, 2023 · Pharmacy Service
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Potential for harm · E May 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 23, 2023 · Nutrition and Dietary
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Potential for harm · E May 10, 2023
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected June 23, 2023 · Administration
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No harm found · B May 10, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected June 23, 2023 · Resident Rights
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335825 · certified since January 3, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.