The Belmont at Twin Creeks
999 Raintree Circle · Allen, TX · 75013 · 9723908088
112 certified beds For profit - Corporation Chain: Cantex Continuing Care
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 2.92 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (25 in the current record)
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Potential for harm · D April 21, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · E April 21, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · E April 21, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
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Potential for harm · D May 22, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected May 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 22, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected May 23, 2025 · Resident Rights
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Potential for harm · D May 22, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 30, 2025 · Pharmacy Service
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Potential for harm · D May 22, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 30, 2025 · Pharmacy Service
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Potential for harm · D May 22, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 25, 2025 · Infection Control
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Actual harm · G January 30, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 30, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 30, 2025 · found via complaint
Provide or obtain dental services for each resident.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D August 23, 2024 · found via complaint
Provide appropriate foot care.
Corrected August 24, 2024 · Quality of Life and Care
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Potential for harm · D July 6, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 22, 2024 · Pharmacy Service
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Potential for harm · D April 13, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 12, 2024 · Resident Rights
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Potential for harm · D April 13, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 12, 2024 · Infection Control
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Potential for harm · D March 22, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 22, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 22, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 23, 2024 · Quality of Life and Care
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Potential for harm · D March 22, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F March 22, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 23, 2024 · Nutrition and Dietary
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Potential for harm · E March 22, 2024 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected March 23, 2024 · Quality of Life and Care
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Potential for harm · E June 16, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 17, 2023 · Nutrition and Dietary
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Potential for harm · D February 7, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 9, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 30, 2025 | Fine | $8,278 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676237 · certified since September 10, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.