Thalia Gardens Rehabilitation and Nursing

4142 Bonney Road · Virginia Beach, VA · 23452 · 7573400620

138 certified beds For profit - Corporation Chain: Eastern Healthcare Group

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

62% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 19
Serious harm & abuse 20% 94
Staffing 20% 49
Federal penalties 15% 100
Trend 10% 56
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.063.48 min · 4.1 strong
RN hours / resident-day0.410.55–0.75
Weekend hours / resident-day2.58≈ weekday level
Nursing turnover / year62%median 45%
Fines (3-yr window)none

Inspection citations (72 in the current record)

  • Potential for harm · E April 28, 2026

    Reasonably accommodate the needs and preferences of each resident.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · D April 28, 2026

    Give residents a notice of rights, rules, services and charges.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · D April 28, 2026

    The resident has the right to receive notices in a format and a language he or she understands.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · E April 28, 2026

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · D April 28, 2026

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · D April 28, 2026

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · D April 28, 2026

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 28, 2026

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 28, 2026

    Ensure each resident receives an accurate assessment.

    Deficient, Provider has no plan of correction · Resident Assessment and Care Planning

  • Potential for harm · E April 28, 2026

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Deficient, Provider has no plan of correction · Resident Assessment and Care Planning

  • Potential for harm · D April 28, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Deficient, Provider has no plan of correction · Quality of Life and Care

  • Potential for harm · E April 28, 2026

    Post nurse staffing information every day.

    Deficient, Provider has no plan of correction · Nursing and Physician Services

  • Potential for harm · E April 28, 2026

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Deficient, Provider has no plan of correction · Pharmacy Service

  • Potential for harm · F April 28, 2026

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Deficient, Provider has no plan of correction · Pharmacy Service

  • Potential for harm · D April 28, 2026

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Deficient, Provider has no plan of correction · Pharmacy Service

  • Potential for harm · F April 28, 2026

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · F April 28, 2026

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · F April 28, 2026

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · E April 28, 2026

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · F April 28, 2026

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Deficient, Provider has no plan of correction · Infection Control

  • Potential for harm · E April 28, 2026

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Deficient, Provider has no plan of correction · Environmental

  • Potential for harm · E April 28, 2026

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · F April 28, 2026

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · F April 28, 2026

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Deficient, Provider has no plan of correction · Administration

  • Potential for harm · E April 28, 2026 · found via complaint

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Deficient, Provider has no plan of correction · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495241 · certified since June 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.