Harbor's Edge
One Colley Avenue · Norfolk, VA · 23510 · 7572330475
33 certified beds Non profit - Corporation Part of a CCRC
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 7.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.76 | 0.55–0.75 |
| Weekend hours / resident-day | 6.19 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · E February 5, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 7, 2026 · Nutrition and Dietary
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Potential for harm · E March 14, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 28, 2024 · Environmental
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Potential for harm · D August 11, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 16, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 11, 2022
Ensure each resident receives an accurate assessment.
Corrected September 16, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 11, 2022
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected September 16, 2022 · Administration
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Potential for harm · D September 10, 2019
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected October 25, 2019 · Resident Rights
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Potential for harm · D September 10, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 25, 2019 · Resident Rights
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Potential for harm · D September 10, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected October 25, 2019 · Resident Assessment and Care Planning
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Potential for harm · D September 10, 2019
Ensure each resident receives an accurate assessment.
Corrected October 25, 2019 · Resident Assessment and Care Planning
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Potential for harm · E September 10, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 25, 2019 · Resident Assessment and Care Planning
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Potential for harm · D September 10, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 25, 2019 · Pharmacy Service
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Potential for harm · E September 10, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 25, 2019 · Nutrition and Dietary
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Potential for harm · D September 10, 2019
Provide and implement an infection prevention and control program.
Corrected October 25, 2019 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495395 · certified since March 14, 2008. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.