Terrace View Long Term Care Facility
462 Grider Street · Buffalo, NY · 14215 · 7165517100
390 certified beds Government - County Hospital-based
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.93 | 0.55–0.75 |
| Weekend hours / resident-day | 4.14 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $47,450 |
Inspection citations (19 in the current record)
-
Actual harm · G April 17, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 15, 2026 · Quality of Life and Care
-
Actual harm · G December 31, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 24, 2024 · Quality of Life and Care
-
Potential for harm · E August 26, 2024
Provide or obtain dental services for each resident.
Corrected October 24, 2024 · Quality of Life and Care
-
Potential for harm · D August 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 24, 2024 · Quality of Life and Care
-
Potential for harm · F August 26, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 26, 2024 · Pharmacy Service
-
Potential for harm · E August 26, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected August 26, 2024 · Pharmacy Service
-
Potential for harm · D December 18, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 14, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 1, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 29, 2022 · Resident Rights
-
Potential for harm · D November 1, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 29, 2022 · Resident Rights
-
Potential for harm · D November 1, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 29, 2022 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 1, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 29, 2022 · Quality of Life and Care
-
Potential for harm · D November 1, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 29, 2022 · Pharmacy Service
-
Potential for harm · E November 1, 2022
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected December 29, 2022 · Nutrition and Dietary
-
Potential for harm · D November 1, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected December 29, 2022 · Nutrition and Dietary
-
Potential for harm · D November 1, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 29, 2022 · Nutrition and Dietary
-
Potential for harm · D February 12, 2020
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 25, 2020 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 12, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 25, 2020 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 31, 2025 | Fine | $47,450 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335650 · certified since May 25, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.