Mercy Hospital Skilled Nursing Facility

55 Melroy Avenue · Lackawanna, NY · 14218 · 7168195300

84 certified beds Non profit - Corporation Hospital-based

  • Cleaner inspection record than most facilities nationally.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 81
Serious harm & abuse 20% 100
Staffing 20% 81
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.703.48 min · 4.1 strong
RN hours / resident-day0.580.55–0.75
Weekend hours / resident-day4.23≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)none

Inspection citations (4 in the current record)

  • Potential for harm · D July 24, 2025

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected September 8, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 24, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected September 8, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E July 24, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected September 8, 2025 · Quality of Life and Care

  • Potential for harm · D July 29, 2022

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected August 29, 2022 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335308 · certified since July 1, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.