St. Teresa Nursing & Rehab Center

10350 Montana Avenue · El Paso, TX · 79925 · 9155956137

124 certified beds For profit - Individual Chain: Creative Solutions in Healthcare

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • 3 citations involved actual harm to residents.
  • Inspection results have improved across recent cycles.

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

99% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 36
Serious harm & abuse 20% 72
Staffing 20% 58
Federal penalties 15% 60
Trend 10% 87
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.613.48 min · 4.1 strong
RN hours / resident-day0.540.55–0.75
Weekend hours / resident-day3.27≈ weekday level
Nursing turnover / year99%median 45%
Fines (3-yr window)2 · $20,730

Inspection citations (80 in the current record)

  • Potential for harm · D April 22, 2026 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected May 14, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 22, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 14, 2026 · Quality of Life and Care

  • Potential for harm · D April 22, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected May 14, 2026 · Infection Control

  • Potential for harm · D February 4, 2026 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 4, 2026 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 25, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D February 4, 2026 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D December 19, 2025 · found via complaint

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Corrected December 31, 2025 · Resident Rights

  • Potential for harm · E December 19, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected December 31, 2025 · Quality of Life and Care

  • Potential for harm · D December 19, 2025 · found via complaint

    Hire a qualified full-time social worker in a facility with more than 120 beds.

    Corrected January 15, 2026 · Administration

  • Potential for harm · D December 19, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected December 31, 2025 · Infection Control

  • Potential for harm · E September 17, 2025

    Reasonably accommodate the needs and preferences of each resident.

    Corrected October 10, 2025 · Resident Rights

  • Potential for harm · D September 17, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 17, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 10, 2025 · Quality of Life and Care

  • Potential for harm · D September 17, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 10, 2025 · Quality of Life and Care

  • Potential for harm · D September 17, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected October 10, 2025 · Pharmacy Service

  • Potential for harm · E September 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 10, 2025 · Nutrition and Dietary

  • Actual harm · G May 16, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 6, 2025 · found via complaint

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected February 27, 2025 · Quality of Life and Care

  • Potential for harm · D January 6, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected January 27, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D October 17, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 7, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E September 20, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 14, 2024 · Quality of Life and Care

  • Potential for harm · D August 28, 2024 · found via complaint

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected September 20, 2024 · Quality of Life and Care

  • Potential for harm · E July 25, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected August 22, 2024 · Resident Rights

  • Potential for harm · D July 25, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected August 22, 2024 · Resident Rights

  • Potential for harm · D July 25, 2024

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected August 22, 2024 · Freedom from Abuse, Neglect, and Exploitation

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
May 16, 2025Fine$10,531
April 25, 2024Fine$10,199

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676342 · certified since August 16, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.