Signature Pointe
14655 Preston Rd · Dallas, TX · 75254 · 9727267575
195 certified beds For profit - Limited Liability company Chain: Life Care Services Part of a CCRC
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.85 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 3.61 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | 1 · $38,436 |
Inspection citations (33 in the current record)
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Potential for harm · D January 14, 2026 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected January 19, 2026 · Resident Rights
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Potential for harm · D January 14, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 19, 2026 · Resident Rights
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Potential for harm · D January 14, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 19, 2026 · Quality of Life and Care
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Potential for harm · E December 8, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 9, 2025 · Resident Rights
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Potential for harm · E December 3, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected December 6, 2025 · Resident Rights
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Potential for harm · E December 3, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 6, 2025 · Pharmacy Service
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Potential for harm · D December 3, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 6, 2025 · Infection Control
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Potential for harm · D November 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 26, 2025 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 26, 2025 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 25, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 26, 2025 · Quality of Life and Care
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Potential for harm · E August 12, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected August 13, 2025 · Resident Rights
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Potential for harm · E August 12, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 9, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected May 10, 2025 · Resident Rights
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Potential for harm · E May 9, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 10, 2025 · Quality of Life and Care
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Potential for harm · D May 9, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 10, 2025 · Pharmacy Service
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Potential for harm · D February 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · E February 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 21, 2025 · Nutrition and Dietary
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Potential for harm · E February 13, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D February 13, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
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Potential for harm · E June 6, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 7, 2024 · Pharmacy Service
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Potential for harm · E May 29, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 30, 2024 · Pharmacy Service
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Actual harm · G December 21, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 15, 2024 · Quality of Life and Care
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Potential for harm · D December 21, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected January 15, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 21, 2023 | Fine | $38,436 |
| December 21, 2023 | Payment Denial | 7 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675757 · certified since June 26, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.